Founder
About Billy
Why this is the work I chose, and what that means for how an engagement with me actually runs.
Where it started
The decision came early.
In middle school, I watched a close friend develop panic attacks severe enough that she had to be homeschooled.
From that moment, I decided that I wanted a career in which I could improve peoples' lives.
That is still what drives me. Because of the impact that work experiences have in people's lives I have spent nearly a decade improving the foundation and operation of organizations in which I have worked.
My work helps both employers and employees achieve their goals and meet their potential.
Why organizations
The ripple does not stop at the org chart.
It reaches everyone
When a company invests in developing its people, the effect reaches every employee — not just the leaders who happened to be in the room for the training.
It reaches the work
It shows up in the quality of the products and services that company puts into the world, and in the experience of everyone on the receiving end of them.
It compounds
Capability built well does not expire at the end of a fiscal year. It compounds over careers, not just quarters.
How I work
No one-size-fits-all interventions.
A packaged solution is easy to sell and rarely fits. What follows is how I actually run an engagement instead.
Rapport comes first
Nothing useful happens without trust. Every engagement starts by building a genuine working relationship, because the honest information I need to be helpful only surfaces once people believe I am actually on their side.
Information before recommendations
I gather before I design. Proposing a solution in the first meeting means solving a problem I do not understand yet, and that is how organizations end up with programs that address symptoms instead of causes.
Feedback throughout, not just at the end
A post-engagement survey is too late to change anything. I ask for feedback while the work is still in motion, so the approach can be corrected while correcting it still matters.
Strategic or in the details
Some moments call for a high-level view of the system; others call for sitting down in the specifics with you. I can work at either altitude, and I try to communicate as authentically as I ask my clients to.
What you can expect
Not a binder that sits on a shelf.
Research-backed approaches to both consulting and coaching, delivered as something you can actually understand, put into practice, and adapt as your circumstances change.
Let's talk about your situation.
A free consultation is the fastest way to find out whether I am the right fit for what you are trying to change.